Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Welcome to Eye Vision Opticals (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.eyevisionopticals.com (the “Site”).
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personally Identifiable Information (PII): Name, email address, phone number, shipping/billing address, and date of birth.
- Prescription Information: For eyeglasses and contact lenses.
- Payment Information: Card details and transaction data (processed securely through payment gateways).
- Account Information: Login credentials, order history, and saved preferences.
- Device and Usage Data: IP address, browser type, operating system, referral URLs, and usage behavior via cookies and analytics.
2. How We Use Your Information
We use your information for the following purposes:
- To fulfill and manage your orders
- To process payments and refunds
- To communicate with you regarding purchases, services, or promotions
- To personalize user experience and recommend products
- To improve our website, services, and customer support
- To comply with legal obligations and prevent fraud
3. Sharing Your Information
We may share your data with:
- Trusted third-party service providers (e.g., logistics partners, payment gateways)
- Legal authorities when required by law or to protect our rights
- Marketing partners (only with your consent, for promotional emails or SMS)
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies (Google Analytics, Meta Pixel, etc.)
- Advertising cookies to display relevant offers
You can modify your cookie settings through your browser at any time.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request data deletion
- Opt out of marketing communications
- Withdraw consent for data processing
For any requests, contact us at: support@eyevisionopticals.com
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.